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Refund policy for GoodFolder

Effective Date: August 31, 2024

Thank you for choosing GoodFolder. We appreciate your trust in our product. Please read this policy carefully before making any purchases.

Refund Period

You are eligible for a refund within 7 days of the initial purchase.

Refund Criteria

Refunds will be provided for the unused credits only. If you have used a portion of the credits within the 7-day period, the refund will be calculated on a pro-rate basis of the remaining days.

How to Request a Refund

To request a refund, please contact our support team at [email protected] with your purchase details. We may ask for additional information to process your request.

Free Trial

We offer a free plan to let users familiarize with the product before they purchase a subscription.

Exceptions

Refunds will not be provided for any usage beyond the 7-day refund period. Additionally, if a user violates our terms of service, they will not be eligible for a refund.

Processing Time

Refunds will be processed within immediately form our end but might take 7-15 business days after approval from our payment processor. The time taken for the refund to reflect in your account may vary depending on your payment method.

Contact Information

For any questions about this refund policy, please contact us at [email protected].

Thank you for using GoodFolder, your creative asset management partner.